Privacy Policy

Effective Date: July 1, 2025
https://codendesignz.online
Contact: info@codendesignz.com | +1 (866) 323-9306

At Codendesignz, we take your privacy seriously and are committed to protecting the information you share with us. This Privacy Policy outlines in detail how we collect, use, share, and protect your data when you visit our website, interact with our team, or use our digital services.

1. Information We Collect

We collect different types of data depending on your interactions with our platform and services.

a. Personal Information:

  • Full name, gender, and contact preferences
  • Email address and phone number
  • Residential and billing addresses
  • Identity verification documents (when required for payment verification)

b. Financial and Transactional Information:

  • Credit/debit card details (processed securely via third-party gateways)
  • UPI/Net Banking/Wallet information
  • Invoices and payment confirmations

c. Technical and Device Information:

  • IP address, browser type/version, operating system
  • Device type, language preference, and location (approximate)
  • Access dates/times and referring website addresses

d. Behavioral Information:

  • Pages you visit, session duration, navigation path
  • Interactions with contact forms, downloadable resources, or support tools
  • Cookies, analytics tools, and social media plugins

e. Project-Specific Information:

  • Uploaded files and client briefs
  • Project goals, feedback, and revision notes
  • Internal communication history with our team

2. How We Use Your Information

We use your data for multiple legitimate purposes, including:

  • Providing you with personalized services and project support
  • Managing and fulfilling your orders or requests
  • Processing payments, creating invoices, and tracking billing
  • Sending service-related announcements or account updates
  • Improving user experience through analytics and feedback
  • Protecting the security and integrity of our website
  • Ensuring compliance with regulatory/legal requirements

We do not use your personal data for profiling or automated decision-making.

3. Cookies, Pixels, and Tracking Technologies

We use cookies, tags, pixels, and related technologies to enhance user experience. These technologies help us:

  • Recognize returning users
  • Analyze usage and behavior
  • Serve personalized content or recommendations

You can manage cookie preferences through your browser settings. Opting out may affect your experience on our site.

4. How and With Whom We Share Your Information

Your personal information is treated with strict confidentiality. However, we may share data with:

  • Third-party vendors such as payment processors, hosting providers, and CRM tools
  • Service partners under NDA for project execution (e.g., developers, designers)
  • Government, legal, or regulatory authorities, if required by law

We never sell, rent, or trade your personal data.

5. Data Security Measures

We deploy the following security measures:

  • End-to-end encryption (HTTPS/SSL)
  • Secure hosting and restricted access controls
  • Regular software updates, firewalls, and malware scans
  • Team access is granted on a need-to-know basis only

Despite these precautions, online data transmission can never be 100% secure. We recommend using strong passwords and enabling two-factor authentication (if available).

6. Your Rights and Choices

You have the right to:

  • Request access to your personal information
  • Correct, delete, or restrict the use of your data
  • Withdraw consent at any time
  • Request data portability (export of your information)
  • File a complaint with your local data protection authority

We respond to such requests within 14 business days.

7. International Transfers

If you are accessing our site from outside the United States, your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer, storage, and processing.

8. Data Retention Policy

We retain your data:

  • For as long as your account is active or services are ongoing
  • To comply with legal, tax, or accounting obligations
  • For internal reporting and backup purposes (max 7 years)

After that, we securely delete or anonymize the information.

9. Children’s Privacy

Codendesignz does not knowingly collect or solicit data from individuals under the age of 13. If we learn that we’ve collected personal information from a minor, we will delete it immediately.

10. Updates to This Policy

We may periodically update this Privacy Policy. Any changes will be posted on this page and indicated by a new effective date.

For any questions, email us at info@codendesignz.com.

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